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ALECH healthcare — Italian‑engineered healthcare communication systems designed for reliability and simplicity.

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Alech FlexiCall Platform™

One scalable platform integrating Wireless, IP and BUS technologies for hospitals, nursing homes and long-term care facilities.

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Designed for Hospitals, Nursing Homes, Assisted Living Facilities and Long-Term Care Centers.

Alech FlexiCall™ operates in three operating modes, all available with the same infrastructure:

  • Wired IP PoE + Sip  installation with RS485 bus 

  • Hybrid—wired to the room and wireless devices within the room

  • Full-Wireless—installation without wall work

 

This flexibility allows the system to be adapted to new, existing, or renovated facilities, reducing time, costs, and operational impact.

 

The next-generation nurse call system .  Designed for healthcare facilities that cannot afford downtime. Quick to install, secure and scalable.

FlexiCall hybrid nurse call room terminal

16+ Years Experience | 12 Partners | 12,500+ Devices Installed | 10 Countries

Ideal for Hospitals • Nursing Homes • Assisted Living • Long-Term Care Facilities

Why Alech FlexiCall Platform™ are different !!

Traditional installation blocks the department The old approach

Traditional nurse call systems require invasive wall repairs: wall installations, exposed conduits, and disruptions to clinical activity for days or weeks. In nursing homes and active wards, this is simply unacceptable.

Every hour of downtime has a cost—operational, financial, and, above all, patient safety.

Fast Installation in wireless mode

Healthcare Focused

Scalable

  • No wall works

  • Hybrid architecture

  • Reduced downtime

  • Designed for hospitals

  • Nurse call workflows

  • Staff safety

  • From clinics to hospitals

  • Wireless and BUS devices

  • Future-ready

FlexiCall is the only system that adapts to your existing infrastructure—not the other way around. The same hardware infrastructure supports three distinct operating modes, allowing for gradual upgrades without replacing the existing infrastructure.

Three Modes, One Ecosystem

Wired

  • Stable and certified communication

  • IP PoE + VoIP SIP

  • Ideal for critical units and intensive care

  • Automatic switch to wireless in the event of a malfunction

Hybrid

  • Combines wireless flexibility with wired reliability

  • Future-ready infrastructure for modern departments

  • Minimal construction work, only where power supply is required

              Full  2.4GHz Wireless

100% wireless, zero cables.

  • Continuous self-monitoring: anomalies detected within 30 seconds

  • Complete room coverage

  • Non-invasive installation, minimal construction work

  • Batteries with a lifespan of approximately 5 years

  • Can be replaced independently without technical assistance

The same software platform manages all three configurations, ensuring operational uniformity and ease of management across the entire facility.

System Architecture

Hybrid IP Wireless and BUS healthcare communication system architecture

Alech FlexiRoom   Smart Hub  devices

Wireless nurse call touchscreen terminal for healthcare communication
Visual alarm indicator for hybrid healthcare communication system
Room status display for hybrid healthcare communication platform
Visual alarm indicator for hybrid healthcare communication system
FlexiCall healthcare communication platform for hospitals and healthcare campuses
Alech FlexiCall  nurse call room terminal

360° Protection: Patients and Staff  Traking

Alech FlexiCall Platform™ integrates advanced safety modules to address the most critical needs of healthcare facilities, from protecting vulnerable patients to safeguarding medical staff in high-risk situations.

Healthcare staff using real-time patient tracking system
Staff protection device with emergency assistance alarm
Wireless patient tracking wristband for anti-wander protection in healthcare facilities

Newborn and Wander protection

  • Dedicated wristbands with continuous location tracking

  • Immediate alarm in case of unauthorized exit

  • Instant notification to unit staff

  • Possible integration with door locking

  • Continuous tracking and event logs

Assault Alarm

  • Wristband with rapid activation button

  • Immediate location of staff in danger

  • Automatic notification to the security team

  • Activation of predefined emergency protocols

In healthcare, a down call system isn't just an inconvenience—it's a security risk. FlexiCall is designed with built-in redundancy at every level.

Department autonomy

Each ward controller operates completely independently. Even in the event of a central server failure, the department continues to operate normally without any interruption to service.

Guaranteed business continuity

Automatic failover

In the event of a RS485 bus failure, the system automatically switches to the wireless network without any manual intervention.

No single point of failure

Distributed architecture eliminates critical points of failure. Redundancy is built into the design, not a paid add-on.

Alech FlexiCall is designed to meet the most stringent requirements of modern healthcare facilities, combining rapid response times with a multi-layered security architecture.

10S    Device Polling

Each device is polled every 10 seconds to check its operational status.

Enterprise-grade performance and security

Encrypted communications and role-based access control for each system user.

HTTPS

3 years   Warranty included

Three-year full warranty on platform hardware and software.

Isolated Network

Proprietary wireless, separate from corporate Wi-Fi. Zero interference with IT infrastructure.

Isolated Network

Proprietary wireless, separate from corporate Wi-Fi. Zero interference with IT infrastructure.

HTTPS

Encrypted communications and role-based access control for each system user.

HTTPS

Encrypted communications and role-based access control for each system user.

Exportable Logs

Complete traceability of every event. Exportable logs for auditing, compliance, and operational analysis.

Exportable Logs

Complete traceability of every event. Exportable logs for auditing, compliance, and operational analysis.

Ready to discuss your project?

Contact our team for a personalized demonstration and system design proposal.

Contact us

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